AI & Content Transparency

At Custom Canvas, we use AI as a creative tool to help us present and create our products, ideas, and brand.

Many images you see on our website, in product carousels, product presentations, emails, and other marketing materials may be created, enhanced, or edited using AI.

These visuals are mainly used to show how a product, artwork, or idea could look in different settings. They may include imagined people, animals, homes, backgrounds, or situations and should not always be understood as real customers or real-life moments.

AI in Your Custom Artwork

Many of the artworks you can preview instantly are also created with the help of AI. This happens while you create your own artwork from an uploaded photo. Depending on the design you choose, AI may help transform your photo into the artwork you see in the preview.

You remain in control of the creative process by choosing your photo, design, and preferred result before ordering it as a canvas, tote bag, or digital file.

Real People & Real Experiences

We also use real user-generated content and real customer experiences.

Content featuring Sarah, Sam, and Hadassa is real UGC provided to Custom Canvas.

The people and reactions shown in “The moment they see their art” are real people. Our customer video also features real people and real experiences.

Why We Use AI

AI helps us create clear and inspiring product presentations, show different ways our artwork can be enjoyed, and create visual content for our website and emails.

It also helps customers turn their own photos into personalized artwork with an instant preview before ordering.

Our goal is simple: to use AI to improve the way we present our products and give our customers an instant and unique creative experience. At the same time we keep the real customer experiences trustworthy.

Product Presentation

AI-generated or AI-assisted images are intended for presentation and inspiration.

The final product you receive may look slightly different from images shown online. Differences can occur because of screen colors, product size, materials, printing, cropping, lighting, and other production factors.

If we encounter issues because AI content is mistaken for a real customer, person, or real-life situation, we may also add a separate label such as “AI-generated image” or “AI-assisted image.”

Questions About Our Content?

We believe in being clear about how we use AI and real customer content. If you are ever unsure whether an image, video, artwork, or other piece of content is AI-generated, AI-assisted, or from a real person, you are always welcome to contact us at info@custommadegift.com.